Careers at Riverside

Riverside Immigrant Services & Empowerment is an immigrant integration center in New York City that supports the economic mobility and social inclusion of newly arrived immigrants, refugees, and asylum seekers. Our mission is to help new immigrants successfully integrate into life in the U.S. by providing free, full-time, immersive English language instruction, wrap-around case management and counseling, and incorporating workforce development skills, digital literacy, and civics into daily instruction. 

Join our team! Riverside is an Equal Opportunity Employer.

Workforce Development Program Manager

For consideration, please submit a cover letter and resume to: info@riversideimmigrantservices.org

Resumes must have a cover letter to be considered. No phone calls. 

Riverside is an Equal Opportunity Employer.

  • To help new immigrants successfully integrate into life in the U.S. by rapidly improving their English language skills, providing wrap-around case management and counseling, and offering workforce development skills building, a digital literacy clinic, and civics instruction. These supports and skills ensure that Riverside program participants are better positioned to access job training, employment, higher education, and other opportunities. 

  • Riverside is seeking a Workforce Development Program Manager to lead the development, management, and delivery of a newly established high-quality Workforce Development Training program. This program will offer pre-employment services, soft-skills training, job-placement assistance, and cultivate employer relations. 

    Responsibilities include supervising staff, business development, grant management and reporting, financial oversight, and ensuring that the programming is implemented correctly and in compliance with expectations. This position will oversee partnership development and participant programs to assist Riverside participants in completing skill-building and educational training to secure jobs and/or higher-wage positions, as well as increase their financial security and mobility. The Program Manager reports to the Executive Director.

    • Develop new and enhance existing workforce programs in line with Riverside’s mission, adopted strategic plan, and yearly work plan.

    • Ensure outcomes resulting in job placements for clients through dedicated job development, including developing employer relationships, referring applicable clients, and assisting in targeted interview preparation.

    • Develop, lead, and nurture effective partnerships with government agencies, businesses, industry groups, individuals, and others that further Riverside’s workforce development goals.

    • Engage potential participants, program alums, and other community partners and colleagues to guide the design and implementation of Riverside’s workforce development programs.

    • Work with staff to evaluate programs and procedures and progress toward strategic goals. 

    • Supervise and advance the professional development needs of workforce development staff and consultants.

    • Share insights and identify additional opportunities for learning, network-building, and collaboration. 

    • Document and share learnings from workforce development programs; provide periodic updates to the Executive Director and Riverside Board.

    • Participate in the planning and budgeting process and manage the workforce development program budget.

  • The ideal candidate will function as both part of the organization’s leadership team and program manager. Specific candidate requirements include:

    • Commitment to the organization's mission, vision, and values, including understanding and commitment to social justice and immigrant rights. 

    • A sensitivity to the development stages and well-being of newly arrived immigrants and refugees. 

    • At least five years of workforce development management experience. 

    • Proven track record in managing highly effective workforce development programs.

    • Base understanding of the job market, in-demand sectors, and local training providers in New York City.

    • Broad-based knowledge of adult literacy preferred.

    • Bachelor’s degree or equivalent experience required. 

    • Financial tracking and budget management skills required.

    • Experience using data and fiscal tracking systems is strongly preferred.

    • Outstanding personal and interpersonal communication skills.

    • Ability to manage a variety of activities that support individual, organizational, and leadership development while also building cross-organizational relationships.  

    • Excellent organizational skills and problem-solving skills to analyze issues and create action plans.

    • Digital literacy including, but not limited to, Microsoft 365, Zoom (and other videoconferencing programs), and G-Suite for Education.

  • Riverside is committed to practicing salary transparency. The salary range for this position is $70,000 - $80,000. Riverside offers a compensation package that includes health care and dental insurance—100% covered for the employee; employer-paid group life insurance; and 12 weeks of paid parental leave following the birth, adoption, or placement of a child. 

Consulting Position: ESL Workforce Development Instructor

Workforce Development for English as a Second Language Participants

If you are passionate about the immigrant community, adult education, and workforce development, we want you to join our team!

Please send your resume and a brief cover letter detailing your relevant experience toinfo@riversideimmigrantservices.org.

  • Riverside Immigrant Services & Empowerment (Riverside) is an immigrant integration center that supports the economic mobility and social inclusion of newly arrived immigrants, refugees, and asylum seekers in New York City. Our mission is to help new immigrants successfully integrate into life in the U.S. by providing free, full-time, immersive English language instruction, wrap-around case management and counseling, and incorporating workforce development skills, digital literacy, and civics into daily instruction. These supports and skills ensure that Riverside participants are better positioned to access job training, employment, and higher education and become active community members. 

  • Riverside offers workforce development for ESL individuals interested in beginning or advancing their careers. The Instructor will also support the non-academic needs of participants by referring them to Riverside’s Case Managers/Counselors.

    • Create and implement student-centered lessons contextualized for work settings, which might focus on the vocabulary, pronunciation, and authentic conversation skills necessary for on-the-job success

    • Provide language support in the training classroom and adapt ESOL lessons based on the language and academic needs that arise in real time

    • Assist participants in developing resumes, interview questions, and LinkedIn profiles. 

    • Maintain attendance and student progress records.

    • Create and share information and resources with Riverside participants.

    • Maintain participant notes by documenting the goals and outcomes of participants.

    • Work collaboratively with the Riverside team.

    • Attend Professional Development workshops as required

    • Workforce Development training is offered in five-week cycles. The minimum will be 5 teaching hours and 4 hours of curriculum development, office hours, and coordination weekly. 

    • Instructors are compensated the hourly rate up to 12 hours each week. This includes teaching hours, case management/advising student meetings, curriculum development, and collaboration meetings with other ESOL instructors to share best practices for contextualization.

    • Classes will be in-person at Riverside’s location:
      520 8th Ave, 20th Floor
      New York, NY 10018
      (Between 36th and 37th Streets)

    • Prior experience teaching adult ESOL, both in person and online, such as on Zoom, required.

    • Bachelor's degree required; ESOL teaching certification preferred.

    • Experience in curriculum development preferred.

    • Experience preparing students for career pathways preferred.

    • Creative, organized, and committed to learner-centered, participatory education. 

    • Experience with immigrant and underrepresented communities preferred. 

    • Demonstrated ability to work effectively with diverse constituencies.

  • Riverside is committed to practicing salary transparency. The salary range for this position is $70,000 - $80,000. Riverside offers a compensation package that includes health care and dental insurance—100% covered for the employee; employer-paid group life insurance; and 12 weeks of paid parental leave following the birth, adoption, or placement of a child.